standardisation of services

Independent contractors who do not have a healthy relationship with a primary manufacturer, never gain product familiarity and never properly develop application procedures.  Organisation suffers along with service and customer satisfaction.

Those contractors who select product based on a lower price are creating a vaccum that drains quality out of their products.

When manufacturers are chosen for offering cheap products, they cannot include the more expensive materials which make a product superior.  They cannot commit to research and development or expand their product line in a way that benefits the end-user.

Another negative outcome of product rebounding is lack of standardisation.  Standardisation of application procedures is a key to a successful company.  Without belonging to a group with a set structure and rules to work by, guess work and corner-cutting becomes the new standard.

• read more about how standardisation is put into practice among SB contractors...